Privacy Policy
CEST Training
Data Protection and Privacy Policy
Version: 090310 v.1
By registering on or using this Website, you consent to the collection, use and transfer of your information under the terms of this Policy.
1. Company Information
1.1 Name: Re Legal Consulting Ltd
Registered Address: Trees Court House
Trees Court
Topsham
Devon
EX3 0HP
Tel:07967 634415
Email: info@relegalconsulting.co.uk
Company Registration: 07161095
1.2 The Website is owned by ‘Re Legal Consulting Ltd’; and the term ‘the Company’, ‘us’ or ‘we’ refers to the owner of the Website. The term ‘you’ or ‘your’ refers to the user or viewer of the Website. The ‘parties’ refers to both you and the Company.
1.3 In this Policy the following words or phrases have the following meanings:
“Website” refers to www.cesttraining.co.uk and includes any webpages which are an extension of the website (an extension being characterised by opening in a separate window e.g. www.estupdate.co.uk known separately as “Extension Pages”.
“Policy” refers to the Data Protection and Privacy Policy.
1.4 Headings are for information only and do not constitute any part of this Policy.
2.Preservation of Privacy
2.1 The Company is committed to preserving the privacy of all visitors to our Website
and adheres to the Data Protection Act 2018 and any other relevant legislation in that regard. Please read the following Policy to understand how we use and protect the information that you provide to us.
3. Information We Collect From You
3.1 When you visit or register on the Website you may be asked to provide certain information about yourself including your name and contact details. For example, if you complete a ‘Request for Information’ form or use the Coach or Event Booking facility we will collect personal data in order to respond to your request. All information that we collect is stored on a secure server.
3.2 We may also collect information about your usage of our website as well as information about you from messages you post to the website or forum and e-mails or letters you send to us.
3.3 To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
4. Use of Your Information
4.1 The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
- To provide you with information requested from us, relating to our products or services.
- To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
- To meet our contractual commitments to you.
- To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
- If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
4.2We may also use and analyse the information we collect so that we can administer, support, improve and develop our business.
4.3 If you change your mind about being contacted in the future, please let us know at: info@cesttraining.co.uk .
5. Disclosure of Your Information
5.1 Where you have consented when providing us with your details, we may allow carefully selected third parties, including other companies in our group this includes our subsidiaries, our holding company and its other subsidiaries (if any), to contact you occasionally about services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at info@cesttraining.co.uk .
5.2The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this Policy or for other purposes approved by you. Those parties process information and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
5.3 Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
5.4 We may also disclose your personal information to third parties:
- Where we enter into a joint venture, merger or sell any or all of our business and/or our assets to a third party.
- Where we are legally required to disclose your information.
- To assist fraud protection and minimise credit risk.
5.5 Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
6. IP addresses and cookies
6.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
6.2 For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.
6.3 They enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise our site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our site.
6.4 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies, more information on cookies can be found at www.aboutcookies.org. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
7. Security and Data Retention
7.1 Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
7.2 The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
8. Third Party Links
8.1 You mind find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
9. Accessing and Updating Personal Data
9.1 You have the right to request access to any data that we hold about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at info@cesttraining.co.uk.
10. Changes to Our Privacy Policy
10.1Any changes to this Policy in the future will be posted to the website and, where appropriate, through e-mail notification. It is your responsibility to keep yourself up to date with current policy.
11. Contact
11.1 If you have any questions regarding this Privacy Policy please contact us at:
12. Entire Agreement
12.1 This Policy is incorporated into and governed by the Website Usage terms and conditions, which are available on the Website or by contacting info@cesttraining.co.uk.
Copyright Notice
This Policy is copyright protected and must not be copied, distributed or used in whole or in part by any third party without the consent of the copyright owner: Re Legal Consulting Ltd.